Who can layby?
New Zealand Customers
No minimum purchase applies.
Please note customers may only have ONE layby with Tiny Turtles at any time. Please pay off an existing layby in full before requesting another layby.
Please note we reserve the right to decline a request to layby.
Deposits and payments:
A 25% deposit of the total order price including shipping is payable immediately to secure the products.
Payments are then to be made in 3 equal weekly instalments.
In total there will be 4 equal payments of 25% of the total order price including shipping.
Laybys must be completed and paid in full within the 5 weeks of the order date.
Payments can be made via Direct Credit/Internet Banking.
Dispatching your order:
Once the final payment has been made, we will ship your order.
The goods remain the property of Tiny Turtles until full payment has been received.
You are welcome to pay the full outstanding amount at anytime to complete your purchase and receive the goods.
Cancellations and changes:
Buyer cancellation:
The Buyer may cancel the Layby Sale Agreement at any time before taking possession of the goods.
The buyer must give Tiny Turtles notification in writing that you wish to cancel the Layby Sales Agreement.
A Layby Cancellation Charge of $10 will apply and will be deducted from any money received prior to refunding any balance owed.
The Buyer will receive a refund of any monies paid less the cancellation charge.
This $10 charge covers the associated administration costs and storage costs and loss of value of stock.
Seller Cancellation:
If payments are not made on time as agreed, we reserve the right to cancel the layby agreement. We will endeavour to contact you prior to cancelling.
A $10 Cancellation Charge will apply to cover administration costs, storage costs and loss of value of stock.
If for any reason, beyond our control, the goods are no longer available and no satisfactory substitute can be reasonably obtained, the layby will be cancelled with no cancellation charge and all monies paid will be immediately refunded.
Changes to layby:
There are to be no changes to the items purchased once the deposit is paid.
No individual items will be removed or added to the layby agreement.
Once the deposit is paid – the price for the goods is agreed upon and will not be changed. We will not pass on any price increases or reductions that may occur due to the nature of price rises or future discount sales or offers.
We will comply with the Layby Sales Act 1971 and the new Fair Trading Amendment Act 2013 which comes into force of 17 June 2014.
How to purchase via layby:
Place your order as per normal taking advantage of sales and loyalty points at the time of purchase and at Checkout choose the Layby option as your payment method.
Email Heather at [email protected] with your order number and your request to enter a Layby Sales Agreement.
We will email you a confirmation Layby Sales Agreement with the terms, our bank account details, amount of deposit due and 3 subsequent payment dates and amounts. We will deem that you have agreed to our terms of the agreement on receipt of the 25% deposit.
Policy changes:
Please note Tiny Turtles reserves the right to change this policy or cease offering payment by Layby.
Please feel free to phone us if you have any queries on PH 021 033 4804